iShop Mixup

Terrible store and service. I asked for a particular product and was sold the incorrect prodcut, which i wasn't to know until it was opened. A day later they refused to exchnage it because it had been opened. I will never shop here again and will go out of my way to tell as many people as i can not to either. And Mexico wonders why it's economy is rubbish. Buy online from non-Mexican stores people.

Worst customer service, employees should have better training....manager with awfull pr and attitude.... Don't recommended it at all.

They scammed me with a false guarantee of a screen protector which was utter rubbish

A total disappointment in the attention, I went to get a cover and when I asked the guy who was there he only told me: there they are pointing out there were a lot of covers, anything I asked him he answered in a bad way. I think that if you are not happy with your job you should resign or if the company is not training you, request training because the truth is it is a terrible purchasing experience, we do not get to have things regulated for us, we are customers and if we are not going to receive good service at least a little attention and interest. The owners, managers or whatever should pay attention to this situation and at the moment the truth is that I would not recommend going to this branch if they do not want to have a bad time. Javier Sandoval is the person who treated us extremely badly.

The guy who helped me seems to not know about his job. He wanted to charge me 2500 to restore the operating system of my computer that was 2 months old... I called the call center and they resolved it in 2 minutes without charging anything. In the end there was nothing wrong with my computer nor did it need to be reset.